Author: rutvi bhuva

Personalizing Your Hotel’s Guest Experience

Understanding your guest’s journey is the key to true personalization. By knowing their needs, you can offer the right services at the right time. What can you do to Personalize Your Hotel’s Guest Experience? It only takes one click for you to select one property over another. Competing against each other is fierce. In order […]

Unique ways of upselling in hotels

For hotels, upselling is the best way to increase revenue. This is when a hotel offers additional services to guests, such as a spa, breakfast buffet, and room upgrades. Hotel businesses of all sizes can benefit from upselling, regardless of their size. When you know what the guest is interested in and what they find […]

Why Hotels Need To Switch To Cloud PMS

Though Cloud computing has been around for almost a decade, some business owners are still on the fence to take the plunge. Moving hotel operations, especially the hotel Property Management System, to the Cloud offers operational benefits and leads to higher ROI. The difference between cloud-based PMS and onsite systems Before we compare the two, […]

Creating Meaningful Guest Experiences With Technology

There was a time when smooth check-in/check-out facilities, good in-room services, and a well-spread buffet was enough to create satisfying guest experiences. Today’s travelers; however expect much more from hospitality organisations. For them, a “meaningful” experience is not merely a seamless hotel experience or an excellent dining experience. It is an experience that connects them […]

Benefits of Using a Booking Engine

What is a Booking Engine in Hospitality? An online booking engine is a reservation processing system used by hotels, hostels, B&Bs, vacation rentals, and other lodging businesses to capture bookings via their website, social media, or other marketing channels. The main benefit for hotels using a booking engine is capturing new reservations without commissions from […]