PMS

property management system

Convenience in managing guests stay makes the end user ensure enhancing guest experience and efficient personalised attention allows them to ‘WOW’ each guest.

POS

point of sale

Hassle free table management, seamless ordering through kitchen management system and dining preference shared instantly allows intensifying guest’s dining experience.

GOS

guest opinion survey

Achieving satisfactory levels in the hospitality industry is extremely important. Happy hotel guests are likely to return and possibly recommend the hotel.

purchase

purchase ordering

Cost centre budgeting, requisition approval, verifying purchase orders, indenting and auditing are important aspects of hotel purchase department. Efficiently managing these aspects allows an organization ensure control over cost.

SNC

sales catering

Organising, managing hotel inventory, venues and selling efficiently; assuring optimal capturing of business and increased profit through a simplified process sequence is a dominance with Numerah – S&CM.

hrms

human resource management system

People in the hospitality industry are the most important asset; managing them efficiently assures evolution of the entire organization. You take care of them and they shall take care of your business.

am

asset maintenance

Managing assets decorously from procurement to disposal becomes a necessity in controlling unanticipated expenses. Digitize your asset management activities to ensure adequate asset maintenance activities and operations.

cm

channel manager

Managing and distribution of rooms and rates to different agents is tedious and time consuming. Connect with more than hundreds of service provider across the globe using one platform and share rates and inventory instantly. Managing your sources at your convenience and as per your requirement is just clicks away.

Role of Open API in Hospitality Industry

shrenik

June 4, 2022

What is Open API?

To learn about open API, you have to first understand what is an API.

The full form of API is the ‘Application Programming Interface’. It is basically a software intermediary that lets two applications connect for a specified task. You can also say that it is a middleman that helps two applications communicate and function in sync.

How Do APIs Work for Hotels?

Let’s understand this with an example.

Mr. Smith has recently bought a property management system for his hotel. Impressed by the capabilities of the system, he has also done a hotel booking engine integration. Every time the hotel acquires a reservation through the booking engine, they don’t have to update it on the system. It happens automatically and has become possible because of the hotel booking API that is used to integrate the booking engine with the PMS.

APIs provide a means of connecting different systems to help promote a more streamlined business operation. As hotels increasingly continue to incorporate and rely on technology, the use of APIs becomes more diverse and important. APIs can connect many different aspects of a hotel’s technology. By allowing businesses to have the best of each aspect of their desired technologies, hotels are not losing the ability for these to be interconnected.

With several different types of technology, the teams are using it is of the utmost importance that these systems communicate. This is where the benefit of APIs comes in for hoteliers. Hotel API integrations offer an opportunity for all of this information to connect across systems.

Advantages of an Open API?

So why an Open API? What are they and why are they special? When an API is open, it means that the externally-facing part of the application is more or less public. It is designed in a standard manner that allows for easy integration with other programs. In such a complex environment, all these systems need to have a clear and seamless API layer so that the communication and synchronization between them happens efficiently. The better and “cleaner” this API layer is, the less time and money is needed to connect systems and maintain them.

An API that is well-designed and properly integrated with your other systems will help you provide better experiences for your guests and will make your team’s jobs easier. A system with a great API can even be leveraged for building your own reports or entire applications on top of it. The final, and most crucial advantage, administratively speaking, is you can change hardware or software as needed, because your old data is easily accessible. In other words, as you grow, the API can grow with you.

Numerah is built with internal APIs and provides flawless synchronization between products to make sure your hotel operations are running smoothly. Try it out for free!

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