PMS

property management system

Convenience in managing guests stay makes the end user ensure enhancing guest experience and efficient personalised attention allows them to ‘WOW’ each guest.

POS

point of sale

Hassle free table management, seamless ordering through kitchen management system and dining preference shared instantly allows intensifying guest’s dining experience.

GOS

guest opinion survey

Achieving satisfactory levels in the hospitality industry is extremely important. Happy hotel guests are likely to return and possibly recommend the hotel.

purchase

purchase ordering

Cost centre budgeting, requisition approval, verifying purchase orders, indenting and auditing are important aspects of hotel purchase department. Efficiently managing these aspects allows an organization ensure control over cost.

SNC

sales catering

Organising, managing hotel inventory, venues and selling efficiently; assuring optimal capturing of business and increased profit through a simplified process sequence is a dominance with Numerah – S&CM.

hrms

human resource management system

People in the hospitality industry are the most important asset; managing them efficiently assures evolution of the entire organization. You take care of them and they shall take care of your business.

am

asset maintenance

Managing assets decorously from procurement to disposal becomes a necessity in controlling unanticipated expenses. Digitize your asset management activities to ensure adequate asset maintenance activities and operations.

cm

channel manager

Managing and distribution of rooms and rates to different agents is tedious and time consuming. Connect with more than hundreds of service provider across the globe using one platform and share rates and inventory instantly. Managing your sources at your convenience and as per your requirement is just clicks away.

Changing Trends in Hospitality Industry

shrenik

December 29, 2021

COVID-19 has changed the way we do most things, from shopping and travelling on public transport to the regular need to wash our hands. Hospitality is no different, In a post pandemic environment, hospitality industry trends are bound to evolve.

In this blog we will explore the hospitality trends and how hotels are adapting it.

 

Reducing Human Contact

A big hospitality industry trend is the technology that allows for many contactless activities.

Nowadays guests will want as little physical contact as possible, here technology comes into play. As we have a whole range of Tech available. 😀

For Example:-
• Digital Menu Systems
• Virtual Tv Remote Control
• Contactless Check-in/Check-out
• In Room Ordering
• Cashless Payments
• Digital Signage

 

Enhancing Cleaning With Technology

The cleaning of hotel rooms, meeting places, restaurants & public areas will always be a priority, it’s something hotels won’t be able to skimp on.

Some hotels were already using technology which helps in cleaning. At Denmark’s Hotel Ottilia in Copenhagen, guests stays in room that disinfects itself every morning without the need of any housekeeper. The technology they use is Cleancoat. It is a type of coating which breaks down bacteria, spores & viruses. It also purifies and deodorizes the air upto a year.

Technology will also improve the operational capabilities in post pandemic world, by reducing the need of human control in cleaning process. Certain technologies like robotic vacuum cleaner, UV lights work area will help to mitigate COVID-19 risks.

UV Lights work area

 

Robotic Vacuum Cleaner

 

Virtual events will be the new norm

 

 

Events are the integral part of any business, be it conference meeting, business networking, knowledge sharing sessions and many such objectives are achieved through events. This is where virtual events are helping by making it accessible to people beyond their travel & safety limitations and offering high scalability.

Hybrid event could also become the norm
When we merge an in-person and virtual event it makes a hybrid event. This is where attendees are both there physically and virtually. Hybrid events allows virtual attendees to engage with speakers and network. There must be an interactive interaction.

 

New Technology learnings for staff

 

 

Nowadays, it is difficult to maintain the guest relationship without proper knowledge of the technology. Technology is constantly evolving. Therefore, it is necessary for the hotel and hotel staff to to be in line with these hotel industry trends.

With new technology learnings, it’ll get easy for the hotel staff to interact with the guests, attend to their requests, and provide a more personalized guest experience with the help of technology.

Numerah provides a 360 degree solutions to manage any hotel; from rooms, housekeeping, restaurants, human resources and all areas of hospitality management. Try it out for free!

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